What is Phishing?
In computing, phishing is an attempt to criminally and fraudulently acquire sensitive information, such as usernames, passwords and credit card details, by masquerading as a trustworthy entity in an electronic communication.
More information can be found on Wikipedia.
How do I avoid becoming a victim?
Hotkey staff members will never ask you for your username or password via e-mail. If you ever receive an e-mail asking for any of these things then it is most likely fraudulent. Another thing to lookout for is e-mails with links in them that ask for password resets, which is another practice that Hotkey does not follow.
If you ever have any doubt about any suspicious looking e-mails please call Hotkey support
What do I do if I have become a victim?
You must immediatley phone Hotkey Support (1300 HOTKEY) and organise for a password change. This will make sure that the malicious person cannot use your details for anything malicious.
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